Office Address : Turkish Airlines General Management Building, Atatürk Airport, Yeşilköy, 34149 Istanbul, Türkiye
Phone Number : +90 212 463 63 63
Official Website : https://www.turkishairlines.com/
Email Address : customer2@thy.com
Behind every successful flight network is a strong management system that keeps operations running smoothly. From strategic planning to passenger services, the central administration plays an important role in maintaining the airline’s global presence and delivering a seamless travel experience.
Located in Istanbul, the Turkish Airlines Head Office manages key corporate functions, including administration, planning, customer-focused initiatives, and business operations. It assists the airline in its global infrastructure and in providing efficient services for millions of passengers along international flights.
The Turkish Airlines Head Office is responsible for the corporate affairs, planning, and business operations of Turkish Airlines, covering the entire world. The guide offers essential information on its function, its address, its contacts, and its role towards passengers all over the world.
| Information | Details |
| Official Company Name | Türk Hava Yolları A.O. (Turkish Airlines Inc.) |
| Turkish Airlines Head Office | Turkish Airlines General Management Building, Turkish Airlines General Management Building, Atatürk Airport, Yeşilköy, Istanbul, Türkiye |
| Head Office City | Istanbul, Türkiye |
| Official Website | www.turkishairlines.com |
| Company Type | Flag carrier airline of Türkiye |
| Corporate Headquarters Function | Manages corporate planning, administration, strategic decisions, and airline operations. |
| Primary Operational Hub | Istanbul Airport (IST) |
| Registered Office Location | Istanbul, Türkiye |
| Chairman of the Board and Executive Committee | Ahmet Bolat |
For passengers looking for official information or to understand the location of the administrative centre of the airline, it can be useful to know precisely where the headquarters are located. The office is situated in Istanbul, and it is the headquarters for many key corporate and airline functions.
Looking to book a flight with Turkish Airlines? If you have a travel enquiry, need help with your booking, or have feedback to share, the official contact details below will help you reach the team you need that is best for you!
| Contact Information | Details |
| General Telephone | +90 212 463 63 63 |
| Head Office Address | Turkish Airlines General Management Building, Atatürk Airport, Yeşilköy, 34149 Istanbul, Türkiye |
| Email ID | customer2@thy.com |
| Customer Support | Available through the official Turkish Airlines Help Center |
| Feedback & Complaints | Passengers can submit requests through the official Turkish Airlines feedback channels |
| Online Assistance | Available through the official website and Turkish Airlines mobile application |
Anyone can easily check the status of their Turkish Airlines flight on the official website or mobile app. By entering details such as the flight number, departure airport, and travel date, travellers can view the latest information about their flight schedule and updates.
The flight status tool assists passengers by keeping them updated on the flight’s departure and arrival time, delays, or any changes in the schedule before they arrive at the airport. Passengers can better plan their trips and have a smoother airport experience by checking up-to-the-minute updates before they travel.
Checking in with Turkish Airlines is quick and convenient. Passengers can complete check-in online, through the mobile app, at airport self-service kiosks, or at the check-in counter, depending on their travel preferences and departure airport.
Online check-in usually opens 24 hours before departure, allowing travelers to choose seats, receive boarding passes, and save time at the airport. Arriving early with the required travel documents ensures a smooth and hassle-free boarding experience.
If you are flying with Turkish Airlines, you might require help when making reservations, obtaining flight data, clarifying the luggage situation, or for any other travel inquiries. The airline offers contact details for each country, allowing passengers to reach the relevant support team according to their country of origin.
| Country | Contact Number(s) |
| Algeria | +90 850 333 0849 |
| Benin | +229 209 001 01 |
| Cameroon | +237 695 231 615 |
| Egypt | 0800 000 9145 |
| Ghana | +233 (0) 596 993 488 |
| Kenya | +254 20 389 3656 |
| Morocco | +212 520 484 978 |
| Nigeria | +234 (0) 201 344 0908 |
| South Africa | +27 0860 666 828 |
| Tunisia | +216 313 00 362 |
| Uganda | +256 414 238 088 |
| Country / Region | Contact Number(s) |
| Azerbaijan | +994 12 404 88 49 |
| Bahrain | +973 1751 6100 |
| China | +86 10 5697 1330 |
| Georgia | +995 706 001 111 |
| Hong Kong | +852 3071 1256 |
| India | 000 8000 501 565 |
| Indonesia | +62 21 3113 2606 |
| Iran | +98 21 23546 |
| Israel | 1 809 453 174 |
| Japan | +81 3 6837 2337 |
| Jordan | +962 0800 22347 |
| Kazakhstan | +7 727 232 11 00 |
| Kuwait | +965 2202 2849 / +90 850 333 0 849 |
| Kyrgyzstan | +996 312 962 755 |
| Lebanon | +90 850 333 0849 |
| Malaysia | +60 3 2053 1899 |
| Oman | +968 800 77241 |
| Pakistan | +92 00 800 900 33020 |
| Philippines | +63 2 2854 01733 |
| Qatar | 00800 101214 |
| Saudi Arabia | +966 800 811 0478 |
| Singapore | +90 850 333 0 849 |
| South Korea | +82 2 6022 4270 |
| Taiwan | +886 2 7750 7788 |
| Thailand | +66 2 328 4312 |
| UAE | +971 8000 3570 43 43 |
| Uzbekistan | +998 71 207 0849 / 0800 200 0200 |
| Country | Contact Number(s) |
| Austria | +43 0810 222 849 |
| Belarus | +90 850 333 0849 |
| Belgium | +32 2 620 0 849 |
| Croatia | +385 1 777 6570 |
| Czechia | +420 225 296 225 |
| Denmark | +45 33 14 40 55 |
| Estonia | +90 850 333 0 849 |
| Finland | +358 9 8171 0 849 |
| France | +33 1 579 79 849 |
| Germany | +49 69 86 799 849 |
| Greece | +30 211 990 2313 |
| Hungary | +36 1 999 72 62 |
| Ireland | +353 1 525 18 49 |
| Italy | +39 06 9974 9849 |
| Kosovo | +383 38 502 465 |
| Luxembourg | +49 69 86 799 849 / +32 2 620 0 849 |
| Malta | +356 2033 0225 |
| Moldova | 0800 61 457 |
| Netherlands | +31 (0) 20 405 9636 |
| Norway | +47 800 40849 |
| Poland | +48 22 504 85 44 |
| Portugal | +351 210 608 087 |
| Romania | +40 21 204 7005 |
| Russia | 8 800 700 61 61 |
| Slovenia | +386 1 888 8496 |
| Spain | 91 375 41 89 |
| Sweden | +46 8 519 99 849 |
| Switzerland | +41 848 444 849 |
| Türkiye | 0850 333 0 849 / 444 0 849 |
| Ukraine | +380 893 243 849 |
| United Kingdom | 0844 800 6666 / +44 (0)203 991 1993 |
| Country | Contact Number(s) |
| Canada | +1 800 874 8875 |
| Mexico | +52 55 1036 1234 |
| United States | +1 800 874 8875 |
| Country | Contact Number(s) |
| Australia | +61 1800 750 849 |
| Country | Contact Number(s) |
| Argentina | +54 (011) 3991 5950 |
| Brazil | +55 11 3878 8199 |
| Chile | +56 2 2413 0567 |
| Colombia | +57 601 378 9528 |
| Ecuador | +593 1800 401 040 |
| Panama | +507 836 5833 |
| Venezuela | +90 850 333 0849 |
Turkish Airlines offers various services to make every journey comfortable and convenient. From booking assistance to baggage support and special travel requirements, these passenger services help travellers manage their flights smoothly and enjoy a better travel experience.
| Passenger Service | Details |
| Flight Booking | Help with reservations, tickets, and travel plans. |
| Online Check-in | Easy check-in and digital boarding pass access. |
| Flight Status | Updates about departure, arrival, and delays. |
| Baggage Support | Assistance with baggage allowance, delays, and lost items. |
| Ticket Changes | Help with flight changes and cancellations. |
| Miles&Smiles Support | Assistance with membership and rewards. |
| Special Assistance | Support for passengers needing extra help. |
| Refund Support | Help with refund requests and payment issues. |
| Airport Services | Guidance for check-in, boarding, and airport procedures. |
| Customer Feedback | Support for complaints and suggestions. |
Every journey becomes easier with the right support. Whether you need help with flight changes, baggage, refunds, special assistance, or Miles & Smiles, finding the correct Turkish Airlines contact number ensures faster service and a smoother travel experience.
| Service | Contact Number / Email |
| Change or Cancel Flight | +90 212 463 63 63 / (800) 874-8875 |
| Lost Baggage | +90 212 463 63 63 / (800) 874-8875 |
| Flight Status | 444 0 849 / (800) 874-8875 |
| Refund Request | +90 212 463 63 63 / nyc.refunds@thy.com |
| Special Assistance | +90 212 463 63 63 (Request at least 48 hours in advance) |
| Miles & Smiles | 444 0 849 / 444 62 39 |
| Cargo Tracking | 0850 333 0 777 |
| File a Complaint | hurkan@thy.com |
| Miles Credit Card | 444 1 849 |
Conclusion
To summarise, the Turkish Airlines Head Office plays a vital role in supporting passengers with reservations, travel information, customer service, and operational assistance. Having the correct contact details makes it easier to resolve queries quickly and travel with confidence.
Whether you need help before, during, or after your journey, reaching the appropriate support team ensures a smoother experience. Keep the official contact information accessible so you can receive timely assistance whenever your travel plans require it.
FAQs
You can contact Turkish Airlines through its official customer service phone numbers, regional offices, email support for specific requests, or online contact forms. Choose the appropriate department to receive faster assistance with your travel-related queries.
The Turkish Airlines Head Office is located in Istanbul, Türkiye. It serves as the airline’s main administrative center, overseeing global operations, customer service, corporate management, and strategic planning for its worldwide network.
You can check in online through the Turkish Airlines website or mobile app starting 24 hours before departure. Airport check-in counters and self-service kiosks are also available at many airports for added convenience.
Passengers requiring wheelchair services, medical support, or other special assistance should inform Turkish Airlines at least 48 hours before departure. This allows the airline enough time to make the necessary travel arrangements.
If your baggage is delayed or lost, report the issue immediately at the airport baggage service desk or contact Turkish Airlines customer support. Keep your baggage claim tag and travel documents available during the process.