Office Address : Emirates Group Headquarters Building, PO Box 686, Dubai, United Arab Emirates
Phone Number : +971 4 708 1111
Official Website : https://www.emirates.com/
Email Address : customer.affairs@emirates.com
Emirates Airlines Head Office is the command centre of one of the world’s most recognisable airlines. It ensures that all of its business decisions and customer-initiated projects are executed smoothly, effectively and in line with the company’s strategic goals and future development.
The headquarters is based in Dubai and serves multiple departments, such as administration, planning, and corporate management. It enables Emirates to maintain its reputation for quality service, innovation, and seamless international connectivity for millions of passengers worldwide.
The Head Office oversees the airline’s primary business functions and provides support for its operations worldwide. This section contains important information regarding the headquarters, such as the address, official details, role in operations, and important contact details for passengers.
| Information | Details |
| Official Company Name | Emirates |
| Emirates Head Office (Headquarters) | Emirates Group Headquarters Building, PO Box 686, Dubai, United Arab Emirates |
| Head Office City | Dubai, United Arab Emirates |
| Official Website | https://www.emirates.com/i |
| Parent Company | The Emirates Group |
| Company Establishment | Established in 1985 by the Government of Dubai |
| Corporate Headquarters Function | Central office responsible for airline management, strategic planning, corporate administration, and overseeing global operations. |
| Primary Operational Hub | Dubai International Airport (DXB) |
| Customer Contact Number | +971 4 708 1111 (General Contact) |
| Email ID | customer.affairs@emirates.com |
| Registered Office Address | Emirates Group Headquarters Building, PO Box 686, Dubai, United Arab Emirates |
| Chairman and Chief Executive Officer | Sheikh Ahmed bin Saeed Al Maktoum |
| Business Segments | Passenger Airlines, Emirates SkyCargo, dnata ground services, and other travel-related services |
The location of the airline’s headquarters can give passengers an idea of where the airline’s core business is conducted. It is located in Dubai, UAE, and is vital to the airline’s services and operations across the globe.
If you need to call Emirates, reach out to them instead. If you are looking to make a booking enquiry, seeking travel support, or simply connecting with the Emirates team, the provided official contact information can be a convenient way to reach Emirates.
| Contact Information | Details |
| General Telephone | +971 4 708 1111 |
| Head Office Address | Emirates Group Headquarters, Airport Road, Garhoud, Dubai, United Arab Emirates |
| Customer Service Contact | +971 4 708 1111 |
| Feedback & Complaints | Submitted through the official Emirates Feedback form (online) |
| Online Assistance | Available through the Emirates Help & Contact page |
| Corporate Enquiries | Contact options available through Emirates Group official channels |
Anyone can easily check the status of their Emirates flight on the official Emirates website. You can search for a flight by number and date and get the latest information on departure times, arrival times, delays, or changes to the schedule.
The flight status tool on the web allows travelers to be kept informed before airport entry. Emirates advises travelers to verify flight details before their travel to ensure a smooth journey without any last-minute inconvenience.
Using the official website or mobile app before arriving at the airport, Emirates passengers can complete their check-in at their convenience. The feature of online check-in can enable passengers to choose their seats, enter travel information, and get a boarding pass digitally, which can help smooth the airport process.
The check-in process will be available during the time frame mentioned by Emirates before departure. Passengers should reserve their seat reference, prepare their travel documents, and be at the airport with sufficient time for check-in and security checks.
Emirates passengers may require the help and support of an assistant at various stages of travel. The airline offers specific contact channels in different countries and facilitates the traveler to reach the appropriate team for bookings, inquiries, and travel assistance.
| Country | Contact Number |
| UAE (Dubai, Abu Dhabi, Al Ain, Ajman, Sharjah, Ras Al Khaimah, Fujairah, Umm Al Quwain) | +971 600 555 555 |
| Saudi Arabia | 920 022 2222 |
| Bahrain | +973 1631 4999 |
| Kuwait | +965 2242 4070 |
| Oman | +968 2470 0555 |
| Qatar | +974 4449 2992 |
| Jordan | +962 6 520 0555 |
| Lebanon | +961 1 743 333 |
| Iraq | +964 7700 000 055 |
| Iran | +98 21 8871 7171 |
| Country | Contact Number |
| India | 91670 03333 (Customer Support), 91670 83333 (Contact Support) |
| Pakistan | +92 21 111 535 111 |
| Bangladesh | +880 2 989 3300 |
| Sri Lanka | +94 11 730 0200 |
| China | +86 400 882 2380 |
| Japan | +81 3 6743 4567 |
| South Korea | +82 2 2022 8400 |
| Thailand | +66 2 787 3737 |
| Singapore | +65 6622 1770 |
| Malaysia | +60 3 6207 4999 |
| Indonesia | +62 21 2356 3535 |
| Philippines | +63 2 8581 8555 |
| Hong Kong | +852 3071 5555 |
| Vietnam | +84 28 3930 2555 |
| Taiwan | +886 2 7745 0420 |
| Country | Contact Number |
| Australia | +61 1300 303 777 |
| New Zealand | +64 9 377 6004 |
| Country | Contact Number |
| United Kingdom | 020 7760 3290 |
| France | +33 1 57 32 49 99 |
| Germany | +49 69 945 192 000 |
| Italy | +39 02 3600 3838 |
| Spain | +34 91 375 0011 |
| Switzerland | +41 44 511 5151 |
| Netherlands | +31 20 710 4545 |
| Belgium | +32 2 700 7007 |
| Austria | +43 1 206 0660 |
| Greece | +30 211 950 1000 |
| Turkey | +90 212 315 4545 |
| Russia | +7 495 775 5555 |
| Sweden | +46 8 5199 3050 |
| Denmark | +45 70 10 10 05 |
| Ireland | +353 1 679 8855 |
| Portugal | +351 21 120 0330 |
| Poland | +48 22 584 7275 |
| Czech Republic | +420 239 016 320 |
| Norway | +47 22 40 50 40 |
| Country | Contact Number |
| South Africa | +27 11 806 1055 |
| Egypt | +20 2 2269 7777 |
| Nigeria | +234 1 279 7100 |
| Kenya | +254 20 327 1700 |
| Tanzania | +255 22 211 6100 |
| Ghana | +233 30 274 4646 |
| Ethiopia | +251 11 665 8585 |
| Tunisia | +216 71 941 313 |
| Morocco | +212 5 22 48 85 85 |
| Mauritius | +230 213 9100 |
| Sudan | +249 18 700 0111 |
| Uganda | +256 31 235 2222 |
| Country | Contact Number |
| United States | 1-800-777-3999 |
| United States (Baggage Claims) | (844) 556-1400 |
| Canada | 1-800-227-4262 |
| Mexico | +52 55 5133 0680 |
| Country | Contact Number |
| Brazil | +55 11 3038 7000 |
| Argentina | +54 11 4130 9393 |
| Colombia | +57 1 390 4949 |
The Emirates Airlines Head Office manages various passenger services to make travel easier and more convenient. These include booking support, baggage assistance, flight updates, and other essential services required for a smooth journey.
| Travel Service | Details |
| Flight Booking | Help with reservations, tickets, and travel plans. |
| Flight Changes | Assistance with date changes, cancellations, and refunds. |
| Online Check-in | Support for check-in, seat selection, and boarding passes. |
| Baggage Services | Help with baggage allowance, delays, and lost luggage. |
| Flight Status | Updates on delays, arrivals, and departure times. |
| Emirates Skywards | Support for miles, rewards, and membership queries. |
| Special Assistance | Help for passengers with special travel needs. |
| Airport Information | Guidance about check-in, boarding, and airport procedures. |
| Payment & Refunds | Assistance with payments and refund requests. |
| Feedback & Complaints | Support for passenger feedback and service concerns. |
Passengers may require assistance with different parts of their journey, from booking and check-in to baggage and loyalty programmes. Emirates provides dedicated support options to help travellers resolve common travel-related queries quickly and conveniently.
| Helpdesk Service | Contact / Support Details |
| Flight Booking Assistance | Emirates Contact Centre: +971 600 555 555 |
| Flight Status & Updates | Check real-time updates through the Emirates website or mobile app |
| Baggage Assistance | Contact Emirates customer support for delayed, lost, or damaged baggage queries |
| Online Check-in Support | Available through the Emirates website and mobile app |
| Ticket Changes & Cancellations | Assistance available through Emirates Contact Centre: +971 600 555 555 |
| Refund Requests | Submit refund queries through the Emirates official website or customer support |
| Emirates Skywards Membership | Support available through Emirates Skywards account and official help channels |
| Special Assistance Requests | Contact Emirates before travel for wheelchair assistance, medical needs, and other requirements |
| Airport & Travel Information | Available through Emirates official website and customer support channels |
Conclusion
If you are making the next trip, knowing who to turn to for the appropriate support will save you time and make travelling a lot easier. Emirates Airlines Head Office offers a range of passenger services, including assistance with bookings, baggage, flight information and other travel-related queries.
If you need support before you travel or during your flight, Emirates offers you some ways to stay connected using their official channels. Knowing about these services can help passengers feel more secure and have a smoother journey.
FAQs
Emirates Airlines Head Office is located in Dubai, UAE. It handles critical business activities and contributes to the airline’s worldwide operations, services, and passenger activities.
Emirates’ official Customer Service channels are for passengers to reach Emirates. The primary contact phone number is +971 600 555 555 for general enquiries, booking, and travel assistance.
Emirates Head Office is primarily responsible for corporate-related activities. Any passenger services, including bookings, flight changes, bags and more, should be made through official Emirates customer support.
To find the status of Emirates flights online, travelers can visit the Emirates website or use the Emirates mobile app to enter the flight number and travel details to get the latest updates.
Emirates does support concerns regarding baggage, refunds, and queries related to the ticket; passengers can visit the official Emirates website or call its customer service numbers to solve travel problems efficiently.